Copy Quality Is Poor
Check the following if uneven colors, smears, dots, or straight lines appear in the copied image.
❏ Load and eject paper without printing to clean the paper path.
❏ Clean the scanner glass and the document cover.
❏ Do not press too hard on the original or the document cover when you are placing the originals on the scanner
glass. Uneven colors, smears, or dots may appear when the original or the document cover are pressed too hard.
❏ If banding appears at intervals of 2.5 cm, align the print head.
❏ If a moire (cross-hatch) pattern appears, change the reduce and enlarge setting or place the original at a slightly
dierent angle.
Related Information
& “Cleaning the Paper Path” on page 66
& “Cleaning the Scanner Glass” on page 67
& “Aligning the Print Head” on page 66
& “Print Quality Is Poor” on page 87
An Image of the Reverse Side of the Original Appears in the Copied
Image
❏ For a thin original, place the original on the scanner glass and then place a piece of black paper over it.
The Position, Size, or Margins of the Printout Are Incorrect
❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper.
❏ When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a
symbol on the frame of the scanner glass. If the edges of the copy are cropped o, move the original slightly
away from the corner.
❏ Clean the scanner glass and the document cover. If there is dust or stains on the glass, the copy area may extend
to include the dust or stains, resulting in the wrong printing position or small images.
❏ Select the appropriate paper size setting in the printer driver.
❏ Adjust the margin setting in the application so that it falls within the printable area.
❏ If you want to print with no margins, make settings for borderless printing.
❏ Wi n d o w s
Select Borderless on the printer driver's Main tab. If you select a paper type unavailable for borderless
printing, you cannot select this check box. Select the paper available for borderless printing.
❏ Mac OS X
Select a paper size for borderless printing as the Paper Size setting on the printer driver.
User's Guide
Solving Problems
89
