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Wi n d ow s 7
Click the start button and select Control Panel, enter "Scanner and Camera" in the search charm, click Vie w
scanners and cameras, and then check if the printer is displayed.
Windows Vista
Click the start button, select Control Panel > Hardware and Sound > Scanners and Cameras, and then check
if the printer is displayed.
Wi n d ow s X P
Click the start button, select Control Panel > Printers and Other Hardware > Scanner and Cameras, and then
check if the printer is displayed.
Related Information
&
“Uninstalling Applications” on page 111
&
“Installing Applications” on page 110
Cannot Start Scanning when Using the Control Panel
Make sure Epson Scan 2 and Epson Event Manager are installed correctly.
Check the scanning setting assigned in Epson Event Manager.
Scanned Image Problems
Uneven Colors, Dirt, Spots, and so on Appear when Scanning from
the Scanner Glass
Clean the scanner glass.
Remove any trash or dirt that adheres to the original.
Do not press with too much force on the original or the document cover. If you press with too much force,
blurring, smudges, and spots may occur.
Related Information
& “Cleaning the Scanner Glass” on page 94
The Image Quality Is Rough
Set the Mode in Epson Scan 2 according to the original you want to scan. Scan using the settings for documents
in Document Mode, and the settings for photos in Photo Mode.
In Epson Scan 2, adjust the image using items on the Advanced Settings tab, and then scan.
If the resolution is low, try increasing the resolution and then scanning.
User's Guide
Solving Problems
138
138


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