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Aligning the Print Head - Mac OS............59
Cleaning the Paper Path.....................59
Cleaning the Paper Path - Windows.......... 59
Cleaning the Paper Path - Mac OS X..........60
Cleaning the Paper Path for Paper Feeding
Problems................................60
Checking the Total Number of Pages Fed
rough the Printer........................62
Checking the Total Number of Pages Fed
rough the Printer - Printer Buttons.........62
Checking the Total Number of Pages Fed
rough the Printer - Windows............. 62
Checking the Total Number of Pages Fed
rough
the Printer - Mac OS...............62
Software Information
Application for Printing Web Pages (E-Web Print). . 63
Soware
Update Tools (EPSON
Soware
Updater)................................63
Installing Applications......................64
Updating Applications and Firmware...........64
Uninstalling Applications....................65
Uninstalling Applications - Windows......... 65
Uninstalling Applications - Mac OS.......... 66
Solving Problems
Checking the Printer Status.................. 67
Lights and Printer Status.................. 67
Checking the Printer Status - Windows........68
Checking the Printer Status - Mac OS.........69
Checking the Soware Status. . . . . . . . . . . . . . . . . 69
Removing Jammed Paper....................69
Removing Jammed Paper from Inside the
Printer................................70
Removing Jammed Paper from Rear Cover. . . . . 71
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . .72
Paper Jams.............................72
Paper Feeds at a Slant.....................73
Several Sheets of Paper are Fed at a Time. . . . . . . 73
Power and Control Panel Problems.............73
Power Does Not Turn On..................73
Power Does Not Turn O..................73
Power Turns O Automatically..............73
Cannot Print from a Computer................74
Checking the Connection (USB).............74
Checking the
Soware
and Data.............74
Checking the Printer Status from the
Computer (Windows).....................76
Checking the Printer Status from the
Computer (Mac OS)......................77
Printout Problems.........................77
Printout is
Scued
or Color is Missing.........77
Banding Appears........................78
Colored Banding Appears at Intervals of
Approximately 2.5 cm.................... 78
Vertical Banding or Misalignment............79
Print Quality is Poor..................... 79
Paper Is Smeared or
Scued
................80
Printed Photos are Sticky..................81
e Position, Size, or Margins of the Printout
Are Incorrect...........................81
Printed Characters Are Incorrect or Garbled. . . . 81
e Printed Image Is Inverted...............81
Mosaic-Like Patterns in the Prints............82
e Printout Problem Could Not be Cleared. . . . 82
Other Printing Problems.................... 82
Printing Is Too Slow......................82
Printing Slows Down Dramatically During
Continuous Printing..................... 83
Other Problems...........................83
Slight Electric Shock when Touching the
Printer................................83
Operation Sounds Are Loud................83
Application Is Blocked by a Firewall (for
Windows Only).........................83
Ink Spilled.............................83
Appendix
Technical Specications.....................84
Printer Specications.....................84
Interface Specications....................85
Dimensions............................85
Electrical Specications...................85
Environmental Specications...............86
System Requirements.....................86
Regulatory Information.....................87
Standards and Approvals..................87
Restrictions on Copying...................87
Transporting and Storing the Printer............87
Copyright...............................90
Trademarks..............................90
Where to Get Help.........................91
Technical Support Web Site................ 91
Contacting Epson Support.................91
User's Guide
Contents
3
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