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In Windows, make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other
Hardware.
e
printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed,
uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or
Printers and Other Hardware.
Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound or
Hardware.
Wind ows 7
Click the start button, and then select Control Panel > Vi e w d e v i c e s a n d p r i nt e r s in Hardware and Sound
or Hardware.
Wind ows Vist a
Click the start button, and select Control Panel > Printers in Hardware and Sound.
Wind ows X P
Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes.
In Mac OS X, check the following.
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer (fax) displayed. e printer (fax) is displayed as "FAX XXXX (USB)" or "FAX XXXX
(IP)". If the printer (fax) is not displayed, click + and then register the printer (fax).
Select System Preferences from the
menu, select Printers & Scanners (or Print & Scan,Print & Fax),
and then double-click the printer (fax). If the printer is paused, click Resume (or Resume Printer).
Related Information
& Fax Settings” on page 20
& “Making Settings for a PBX Phone System” on page 66
& Connecting the Printer to a Phone Line” on page 61
&
“Uninstalling Applications” on page 96
&
“Installing Applications” on page 98
Cannot Send Faxes
Set up the header information for outgoing faxes on the control panel. Some fax machines automatically reject
incoming faxes that do not include header information.
If you have blocked your caller ID, unblock it. Some phones or fax machines automatically reject anonymous
calls.
Ask the recipient if the fax number is correct and the recipient's fax machine is ready to receive a fax.
Related Information
& Fax Settings” on page 20
& “Cannot Send or Receive Faxes” on page 115
Cannot Send Faxes to a
Specic
Recipient
Check the following if you cannot send faxes to a specic recipient due to an error.
User's Guide
Solving Problems
116
116


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