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Related topics
Placing Originals on the Product
Loading Paper
Border Appears on Borderless Prints
If you see a border on borderless prints, try these solutions:
Make sure you are printing on a compatible borderless paper type and size.
Windows: Make sure you selected the Borderless setting in your printer software.
Mac: Make sure you selected the Borderless checkbox or a paper size with a Borderless option in
your printer software.
Adjust the Expansion setting to adjust the amount of image expansion on the edges of borderless
prints.
Make sure the image size and the paper size are set correctly; if the image is small, the enlargement
may not be enough to cover the paper.
Parent topic: Solving Page Layout and Content Problems
Related references
Borderless Paper Type Compatibility
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac
Selecting Page Setup Settings - Mac
Selecting Extended Settings - Windows
Selecting Printing Preferences - Mac
Selecting Print Layout Options - Mac
Incorrect Characters Print
If incorrect characters appear in your prints, try these solutions before reprinting:
Make sure any cables are securely connected at both ends.
In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in
the printer settings window, and cancel any stalled print jobs.
If your product is connected to a USB hub, connect it directly to your computer instead.
If incorrect characters still appear in your prints, try connecting your product using a different cable.
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