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Related tasks
Cleaning the Paper Guide
Originals Do Not Feed From the Automatic Document Feeder
If your originals do not feed when placed in the ADF, try these solutions:
Make sure the ADF icon lights up on the Copy or Scan screen on the LCD screen. If not, reload the
originals.
Make sure the size, weight, and number of your originals are supported by the ADF.
Make sure the originals are loaded correctly.
Make sure the document is not curled or creased.
Try cleaning the inside of the ADF.
Do not load originals above the arrow mark on the ADF edge guide.
Parent topic: Solving Paper Problems
Related references
Automatic Document Feeder (ADF) Specifications
Related topics
Placing Originals on the Product
Paper Jams Inside the Product
If you see a message that paper has jammed in the product, follow the on-screen instructions to locate
and remove the jammed paper.
Take the following precautions when removing jammed paper from the product:
Remove the jammed paper carefully. Using too much force may damage the product.
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