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Chapter 10 Cleaning and Transporting the Printer
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223
Cleaning the pickup roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . .223
Transporting the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227
For long distances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227
For short distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227
Finding a place for the printer . . . . . . . . . . . . . . . . . . . . . . . . .229
Chapter 11 Troubleshooting
Clearing Jammed Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231
Precautions for clearing jammed paper . . . . . . . . . . . . . . . . .231
Jam A (Cover A) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .232
Jam A B (Cover A or B) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .235
Jam DM (Cover DM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .240
Jam MP A, Jam C1 A, Jam C2 A, Jam C3 A
(All paper cassettes and Cover A). . . . . . . . . . . . . . . . . . . .242
Printing a Status Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245
Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245
The Ready light does not turn on. . . . . . . . . . . . . . . . . . . . . . .245
The printer does not print (Ready light off) . . . . . . . . . . . . . .245
The Ready light is on but nothing prints . . . . . . . . . . . . . . . .246
The optional product is not available . . . . . . . . . . . . . . . . . . .246
The Properties dialog box does not appear or it takes
too much time to open it (For Windows Only) . . . . . . . . .247
The amount of a toner remaining is not updated
(For Windows users only) . . . . . . . . . . . . . . . . . . . . . . . . . .247
Printout Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248
The font cannot be printed . . . . . . . . . . . . . . . . . . . . . . . . . . . .248
Printout is garbled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248
The printout position is not correct . . . . . . . . . . . . . . . . . . . . .249
Graphics do not print correctly . . . . . . . . . . . . . . . . . . . . . . . .249
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .249
The background is dark or dirty . . . . . . . . . . . . . . . . . . . . . . .249
White dots appear in the printout . . . . . . . . . . . . . . . . . . . . . .250
Print quality or tone is uneven . . . . . . . . . . . . . . . . . . . . . . . . .250
Half-tone images print unevenly . . . . . . . . . . . . . . . . . . . . . . .251
9


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