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Problem Solving
Troubleshooting
TW500_English
Projection stops automatically
Other Problems
Power does not turn on
The remote control does not work
The exhaust fan does not stop after turning the projector off
Is sleep mode active? If the projector remains on while no images signals are being input, after
a while the lamp will automatically turn off and the projector will switch
to standby mode. Press the button on the remote control or the
button on the projector's control panel to turn the projector's power back
on. To cancel the sleep mode setting, change "Sleep Mode" menu
command to "OFF".
"Setting" - "Operation" - "Sleep Mode" p.20
Have you pressed the [Power]
button?
Press on the remote control or on the projector's control panel.
Is "Operation Lock" set to
"ON"?
If the "Operation Lock" menu command is set to "ON", all buttons on
the projector's control panel are disabled. Press on the remote
control.
"Setting" - "Operation" - "Lock Setting" - "Operation Lock" p.20
Is the
indicator lit orange? Disconnect the power cable and then reconnect it. Setup Guide
Check the circuit breaker to see if power is being supplied.
Do the indicators turn off and
on when the power cable is
touched?
Turn the power off, disconnect the power cable and then reconnect it. If
this does not solve the problem, there may be a problem with the power
cable. Then contact your dealer or the nearest address provided in the
"International Warranty Conditions" of the Safety Instructions/World-
Wide Warranty Terms booklet.
Is the remote control light-
emitting area facing towards
the remote control light-
receiving area when it is
operated?
Face the remote control towards the remote control light-receiving area.
The operating angle for the remote control is approximately ±30°
horizontally and approximately ±30° vertically.
Setup Guide
Is the remote control too far
from the projector?
The operating range for the remote control is approximately 10m.
Setup Guide
Is direct sunlight or strong
light from fluorescent lamps
shining onto the remote
control light-receiving area?
Set the projector up in a location where strong light will not shine onto
the remote control light-receiving area.
Are the batteries dead, or have
the batteries been inserted
correctly?
Insert new batteries, while making sure that they face correctly.
Setup Guide
Is "Network Monitoring" in the
configuration menu set to
"ON"?
If the setting is "ON", the exhaust fan does not stop after finishing the
cool-down.
"Setting" - "Operation" - "Network Monitoring" p.20
TW500-E.book Page 41 Wednesday, June 30, 2004 9:35 AM
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