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35
Problem Solving
Troubleshooting
Projection stops automatically
Problems when projection starts
Power does not turn on
Problems with the remote control
The remote control does not work
Is sleep mode active? When "Sleep Mode" has been set to ON, the lamp turns off
automatically if no signal is input for about 30 minutes, and the
projector switches to standby mode. Press the button on the remote
control or the button on the projector's control panel to turn the
projector's power back on. To cancel the sleep mode setting, change
"Sleep Mode" menu command to "OFF".
"Setting" - "Operation" - "Sleep Mode" p.19
Have you pressed the [Power]
button?
Press on the remote control or on the projector's control panel.
Is "Child Lock" set to "ON"? If the "Child Lock" menu command is set to "ON", press on the
projector's control panel for about 3 seconds or press on the remoto
control to turn the power on.
"Setting" - "Operation" - "Lock Setting" - "Child Lock" p.20
Is "Key Lock" set to "ON"? If the "Key Lock" menu command is set to "ON", all buttons on the
projector's control panel are disabled. Press on the remote control.
"Setting" - "Operation" - "Lock Setting" - "Key Lock" p.20
Are all of the indicators
switched off?
Disconnect the power cable and then reconnect it.
Setup Guide
Check the circuit breaker to see if power is being supplied.
Do the indicators turn off and
on when the power cable is
touched?
Turn the power off, disconnect the power cable and then reconnect it. If this
does not solve the problem, there may be a problem with the power cable. Then
contact your dealer or the nearest address provided at "International Warranty
Conditions" in
Safety Instructions/World-Wide Warranty Terms
booklet.
Is the remote control light-
emitting area facing towards the
remote control light-receiving
area when it is operated?
Face the remote control towards the remote control light-receiving area.
The operating angle for the remote control is approximately ±30°
horizontally and approximately ±30° vertically.
Setup Guide
Is the remote control too far
from the projector?
The operating range for the remote control is approximately 10m.
Setup Guide
Is direct sunlight or strong
light from fluorescent lamps
shining onto the remote
control light-receiving area?
Set the projector up in a location where strong light will not shine onto
the remote control light-receiving area.
Are the batteries dead, or have
the batteries been inserted
correctly?
Insert new batteries, while making sure that they face correctly.
Setup Guide
37


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