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Problem Solving
User’s Guide
If an error message not described above is displayed, refer to the EMP NS Connection help.
There is a projector not responding. One or more projectors failed to connect when an attempt was made to connect simultaneously to
multiple projectors. The successfully connected projectors can be used.
To connect to the projectors that failed to connect, terminate the connection and try again. If
connection is still not possible, check the network settings on the computer and the EasyMP network
settings on the projector.
For details on network settings: EasyMP Network Setup Guide
Enter the keyword displayed on the projector. Check the keyword for the projector that is displayed in the EasyMP standby screen, and enter that
projector's keyword.
Cannot find a projector of the specified IP
addressg.
Check that "Wired LAN connection mode" or "Access Point Mode (Wireless LAN)" setting is being
used in the EasyMP configuration settings for the projector to be connected. In the wireless LAN
setting screen, change to "Access Point Mode" if it is set to "Easy Connect Mode".
Next, check the "IP Address" setting in the "Wired LAN" - "Basic" or the "Wireless LAN" - "Basic"
configuration menu, and specify that IP address when connecting in IP connection mode. "If No
Connected Projectors Appear" in the EasyMP Operation Guide.
If connection is still not possible, check the network settings on the computer and the EasyMP
network settings on the projector.
For details on network setting: "Connecting in Access Point Mode or Wired LAN Mode" in the
EasyMP Network Setup Guide
Image transfer slows if PC resolution is higher
than XGAg (1024 × 768 pxl.) Do you want to
continue?
The display of the computer being connected to the projector is set to a resolution higher than XGA
(1024 × 768).
Clicking "Yes" connects the projector. However, the display speed of the projection screen will be
slow.
Clicking "No" aborts the projector connection. To avoid slow display speeds on the projection
screen, change the computer display settings to XGA (1024 × 768) or lower.
Image transfer slows if screen color is more
than 24 bits. NS Connection converts it to 16
bits. Do you want to continue?
The display of the computer being connected to the projector is set to a resolution of higher than
XGA (1024 × 768), or the screen colour has been set to 24 bits or more.
Clicking "Yes" connects the projector. However, the display will be in 16 bit colour.
Check Remedy
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