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Problems Solving
User’s Guide
No sound can be heard or the sound is faint
The remote control does not work
The projector's control panel does not work.
Other problems
Check Remedy
Is the audio source connected correctly? Check that the cable is connected to the [Audio] port correctly. sp.27
Has the audio output setting been set to
"External"? (EMP-745/737 only)
If using the EMP-745/737, you cannot play sound through the projector's built-in speaker when the
"EasyMP Audio Out" in the configuration menu is set to "External". Change the setting to "Internal"
to play sound through the projector. "Setting" - "EasyMP Audio Out"sp.63
Has the volume been adjusted to the
minimum setting?
Adjust the volume so that sound can be heard. sp.48
Is A/V Mute mode active? Press the [A/V Mute] button on the remote control to cancel the A/V mute function. sp.50
Check Remedy
Is the remote control light-emitting area
facing towards the remote control light-
receiving area when it is operated?
Face the remote control towards the remote control light-receiving area.
The operating angle for the remote control is approximately ±30º horizontally and approximately
±15º vertically. sp.14
Is the remote control too far from the
projector?
The operating range for the remote control is approximately 6m. sp.14
Is direct sunlight or strong light from
fluorescent lamps shining onto the remote
control light-receiving area?
Set the projector up in a location where strong light will not shine onto the remote control light-
receiving area.
Are the batteries dead, or have the batteries
been inserted correctly?
Insert new batteries, while making sure that they are inserted the correct way around. sp.12
Check Remedy
Has the "Operation Lock" been set to "ON"? All buttons except the [Power] button on the control panel are disabled when the "Operation Lock"
in the configuration menu is set to "ON". Use the remote control to operate the projector, or change
the lock setting to "OFF" sp.54
88


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