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Troubleshooting
84
Problems when projection starts
The projector does not turn on
Check Remedy
Is the power turned on?
Press the
button on the remote control or the button
on the control panel.
Is Child Lock set to On? When Child Lock is set to On from the configuration menu, hold
down the
button on the control panel for approximately
three seconds, or perform operations from the remote control.
s Settings - Lock Setting - Child Lock p.71
Is Control Panel Lock set to On?If Control Panel Lock is set to On from the configuration menu,
all of the control panel buttons except for
button are disa-
bled. Perform operations from the remote control.
s Settings
- Lock Setting - Control Panel Lock p.71
Are the indicators switched off? Disconnect and then reconnect the projector's power cable.
Check that power is being supplied.
Do the indicators turn on and off when the
power cable is touched?
Turn off the projector, and then disconnect and reconnect the
projector's power cable. If the problem continues, stop using the
projector, remove the power plug from the electrical outlet, and
contact your local dealer or the nearest projector information
center.
s Epson Projector Contact List
Problems with the remote control
The remote control does not respond
Check Remedy
Is the remote control light-emitting area
pointing towards the remote receiver on the
projector during operation?
Point the remote control towards the remote receiver. Also,
check the operating range.
s p.21
Is the remote control too far from the projec-
tor?
Check the operating range.
s p.21
Is direct sunlight or strong light from fluores-
cent lamps shining onto the remote receiver?
Set the projector up in a location where strong light does not
shine onto the remote receiver.
Are the batteries dead or have the batteries
been inserted correctly?
Make sure the batteries are inserted correctly or replace the bat-
teries with new ones if necessary.
s p.21
Is the remote control pointed at the Wire-
lessHD Transmitter when operating the WiHD
Transmitter control button? (EH-TW6100W
only)
Make sure you point the remote control at the WirelessHD Trans-
mitter when using the WiHD Transmitter control button on the
remote control.
s p.55
85


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