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Troubleshooting
64
Projection stops automatically
Check Remedy
Is Sleep Mode enabled?
If the set time is exceeded and no signal is input, the lamp is
automatically turned off and the projector enters standby mode.
Press the standby button on the remote control or on the control
panel to turn on the projector. If you want to disable Sleep
Mode, change the setting to Off.
s Extended - Operation -
Sleep Mode p.54
Noise problems
No audio, or the audio is too low
Check Remedy
Is the audio cable connected correctly? Try disconnecting the cable from the Audio Out port, and then
reconnecting.
Is the volume too low? Adjust the volume so that you can hear the audio.
s p.32
Is it connected with an HDMI cable? If no audio is output when connecting via an HDMI cable, set the
connected equipment to PCM output.
Are the Audio Out Device settings correct? Check that the Audio Out Device settings are correct on the
Configuration menu.
s Settings - HDMI Link - Audio Out De-
vice p.52
Are the Bluetooth Audio settings correct?
Make the following settings when connecting a Bluetooth audio
device.
To output audio from the projector's speaker or an amplifier, set
Bluetooth Audio to Off.
To output audio from Bluetooth audio devices, set Bluetooth
Audio to On.
s Settings - Bluetooth - Bluetooth Audio p.52
Problems when projection starts
The projector does not turn on
Check Remedy
Is the power turned on? Press the standby button on the remote control or the control
panel.
Is Child Lock set to On? When Child Lock is set to On from the Configuration menu, hold
down the standby button on the control panel for approximately
three seconds, or perform operations from the remote control.
s Settings - Lock Setting - Child Lock p.52
Do the indicators turn on and off when the
power cord is touched?
Turn off the projector, and then disconnect and reconnect the
projector's power cord. If the problem continues, stop using the
projector, remove the power plug from the electrical outlet, and
contact your local dealer or the nearest projector information
center.
s Epson Projector Contact List
65


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