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Troubleshooting
81
Problem Page
Problems with HDMI HDMI Link does not function. p.85
The device name is not displayed under device connections. p.86
Network problems Cannot access the network via wireless LAN. p.86
The image contains static during network projection. p.86
Cannot connect using Screen Mirroring. p.87
The image contains static during Screen Mirroring connection. p.87
Bluetooth device prob-
lems
Cannot connect Bluetooth device. p.87
The audio and connection for the Bluetooth device disconnects. p.88
Other problems No audio, or the audio is too low. p.88
Cannot make settings on the control panel. p.88
Slideshow does not start. p.89
*
Because color reproduction differs between monitors and computer LCD screens, the image projected by the
projector and the color tones displayed on the monitor may not match, however this is not a fault.
Problems relating to images
No images appear
Check Remedy
Is the projector turned on?
Press the
button on the remote control or the control panel.
Is the power cord connected? Connect the power cord.
Are the indicators switched off? Disconnect and then reconnect the projector's power cord.
Check that pressing the power button after connection supplies
the projector with power.
Is an image signal being input?
Check that the connected device is turned on. When Messag-
es is set to On from the Configuration menu, image signal mes-
sages are displayed.
s Extended - Display - Messages p.71
Are the Configuration menu settings correct?
Reset all of the settings.
s Reset - Reset All p.76
(Only when projecting computer image sig-
nals)
Was the connection made while the power of
the projector or the computer was already
turned on?
If the connection is made while the power is already turned on,
the Fn key (Function key) that switches the computer's image
signal to external output may not work. Turn off the power for
the computer and the projector and then turn it back on again.
Moving images are not displayed
Check Remedy
(Only when projecting computer image sig-
nals)
Is the computer's image signal set to external
output and to output to the LCD monitor at
the same time?
Depending on the computer's specifications, moving images
may not be displayed when the computer is set to external out-
put and to the LCD monitor output at the same time.
Switch it so that the image signal is set to external output only.
For the computer's specifications, see the documentation sup-
plied with the computer.
82


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