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Miscellaneous Printout Problems
Incorrect or garbled characters
Clear any stalled print jobs.
& “Canceling printing” on page 29
Turn off the product and computer. Make sure the product’s interface cable is securely plugged in.
Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 75
Incorrect margins
Make sure that the paper is loaded into the rear paper feed correctly.
& “Loading Paper” on page 19
& “Loading Envelopes” on page 21
Check the margin settings in your application. Make sure that the margins are within the printable area of the
page.
& “Printable area” on page 100
Make sure the printer driver settings are appropriate for the paper size you are using.
For Windows, check the Main window.
For Mac OS X, check the Page Setup dialog box or Print dialog box.
Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 75
Printout has a slight slant
Make sure that the paper is loaded into the rear paper feed correctly.
& “Loading Paper” on page 19
& “Loading Envelopes” on page 21
If Draft is selected in Quality in the Main window in your printer driver (for Windows), or Fast Economy is
selected in Print Quality in Print Settings (for Mac OS X), select another setting.
Size or position of copied image is incorrect
If the edges of the copy are cropped off, move the original slightly away from the corner.
Clean the scanner glass.
& “Cleaning the exterior of the product” on page 70
User’s Guide
Troubleshooting for Printing/Copying
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