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Solving Image or Sound Problems
• "Projector Setup Settings - ECO Menu" p.115
Solutions When the Image Brightness or Colors are Solutions to Sound Problems
Incorrect
If there is no sound or the volume is too low or high, try the following
solutions:
If the projected image is too dark or light, or the colors are incorrect, try the
following solutions:
• Adjust the projector's volume settings.
• Press the [Color Mode] button on the remote control to try different color • Press the [A/V Mute] button on the remote control to resume video and
modes for the image and environment. audio if they were temporarily stopped.
• Check your video source settings. • Check your computer or video source to make sure the volume is turned up
and the audio output is set for the correct source.
• Adjust the available settings on the projector's Image menu for the current
input source, such as Brightness, Contrast, Tint, Color Temp., and/or • Disconnect the audio cable, and then reconnect it.
Color Saturation.
• Check the audio cable connections between the projector and your video
• Make sure you selected the correct Input Signal or Video Signal setting in source.
the projector's Signal menu, if available for your image source.
• If you do not hear sound from an HDMI source, set the connected device to
s Signal > Advanced > Input Signal
PCM output.
s Signal > Advanced > Video Signal
• Make sure any connected audio cables are labeled "No Resistance".
• Make sure all the cables are securely connected to the projector and your
• If you are using the USB Display function, turn on the Output audio from
video device. If you connected long cables, try connecting shorter cables.
the projector setting in the Epson USB Display Settings program on your
• If you are using the ECO as the Power Consumption setting, try selecting
computer.
Normal in the projector's ECO menu.
• When you are connecting the projector to a Mac using an HDMI cable,
make sure your Mac supports audio through the HDMI port.
At high altitudes or locations subject to high temperatures, the image
• If the volume for the computer is set to the minimum while the projector is
may become darker and you may not be able to adjust the Power
a
set to the maximum, the noise may be mixed. Turn up the computer's
Consumption setting.
volume and turn down the projector's volume. (When you use EasyMP
Network Projection, EasyMP Multi PC Projection, USB Display or Quick
• Position the projector close enough to the screen.
Wireless Connection.)
• If the image has been progressively darkening, you may need to replace the
projector lamp soon.
gg Related Links
• "Projector Connections" p.21
gg Related Links
• "Projector Setup Settings - Extended Menu" p.107
• "Color Mode" p.53
• "Projector Setup Settings - ECO Menu" p.115
• "Input Signal Settings - Signal Menu" p.103
• "Controlling the Volume with the Volume Buttons" p.55
• "Image Quality Settings - Image Menu" p.101
142


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