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Epson EB-U42 Manual

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Solving Image or Sound Problems
140
Check the solutions in these sections if you have any problems with projected
images or sound.
gg Related Links
• "Solutions When No Image Appears" p.140
• "Solutions When Image is Incorrect Using the USB Display Function" p.141
• "Solutions When "No Signal" Message Appears" p.141
• "Solutions When "Not Supported" Message Appears" p.142
• "Solutions When Only a Partial Image Appears" p.142
• "Solutions When the Image is not Rectangular" p.142
• "Solutions When the Image Contains Noise or Static" p.143
• "Solutions When the Image is Fuzzy or Blurry" p.143
• "Solutions When the Image Brightness or Colors are Incorrect" p.144
• "Solutions to Sound Problems" p.144
• "Solutions When Image File Names are not Displayed Correctly in PC Free"
p.145
Solutions When No Image Appears
If no image appears, try the following solutions:
• Press the power button to turn the power on.
• Make sure the lens cover is open all the way.
• Press the [A/V Mute] button on the remote control to see if the image was
temporarily turned off.
• Make sure all necessary cables are securely connected and the power is on
for the projector and connected video sources.
• Make sure the image being projected is not completely black (only when
projecting computer images).
• If the projector does not respond when you press the [Home] button on the
control panel or remote control, an internal error may have occurred in the
projector. Contact Epson for help.
• Make sure the projector's menu settings are correct.
• Press the projector's power button to wake it from standby or sleep mode.
Also, check if the connected computer is in sleep mode or displaying a
blank screen saver.
• Check the settings on the projector's Signal menu to make sure they are
correct for the current video source.
• Adjust the Brightness setting in the projector's Image menu.
• Select Normal as the Power Consumption setting.
s ECO > Power Consumption
• Check the Display setting in the projector's Extended menu to make sure
Messages is set to On.
• If the projector does not respond when you press the control panel buttons,
the buttons may be locked for security. Unlock the buttons in the Control
Panel Lock setting in the projector's Settings menu or use the remote
control to turn on the projector.
s Settings > Lock Setting > Control Panel Lock
• If the projector does not respond when you press buttons on the remote
control, make sure the remote receivers are turned on.
• For images projected with Windows Media Center, reduce the screen size
from full screen mode.
• For images projected from applications using Windows DirectX, turn off
DirectX functions.
• The projector may not be able to project copyrighted videos that you play
back on a computer. For more details, see the manual supplied with the
computer.
gg Related Links
• "Input Signal Settings - Signal Menu" p.102
• "Image Quality Settings - Image Menu" p.101
• "Projector Setup Settings - ECO Menu" p.115
• "Projector Setup Settings - Extended Menu" p.106
• "Unlocking the Projector's Buttons" p.76
… 140 …


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  • my picture is lost and the settings shown are upside down
    Submitted on 27-8-2023 at 06:12

    Reply Report abuse

  • I cannot get my EB-U42 to connect to my LAN. It also does not display the QR codes. When pressing the LAN button it either says Screen mirroring error occured, or it says No network to connect.
    If I press the User button on the remote, it says Currently this button cannot be used.
    Some options on the network function are greyed out, e.g. Screen mirroring settings, Display the QR code, Screen mirror info, Net. Info - Wireless LAN

    The machine did work before and there was no problem connecting to the LAN or displaying the QR code. I might have changed a setting.
    The home screen does not display the Projector name, SSID, PIN, IP, etc. Submitted on 10-5-2021 at 15:45

    Reply Report abuse


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