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Solving Image or Sound Problems
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• When you are connecting the projector to a Mac using an HDMI cable,
make sure your Mac supports audio through the HDMI port. If not, you
need to connect an audio cable.
• If you want to use a connected audio source when the projector is off, set
the Standby Mode option to Communication On in the projector's ECO
menu and make sure the A/V Settings options are set correctly in the
projector's Extended menu.
• If the volume for the computer is set to the minimum while the projector is
set to the maximum, the noise may be mixed. Turn up the computer's
volume and turn down the projector's volume. (When you use Epson
iProjection (Windows/Mac) or USB Display.)
• Check the Mic Input Level setting in the projector's Settings menu
(EB2247U/EB2142W/EB2042/EB990U/EB980W/EB970/EB109W/EB1
08/EB107). If the setting is too high, the sound of other connected devices
will be too low.
gg Related Links
• "Solutions to Microphone Problems" p.175
• "Projector Connections" p.21
• "Projector Feature Settings - Settings Menu" p.129
• "Projector Setup Settings - Extended Menu" p.131
• "Projector Setup Settings - ECO Menu" p.144
• "Controlling the Volume with the Volume Buttons" p.58
Solutions to Microphone Problems
If there is no sound when you use a microphone connected to the projector,
try the following solutions
(EB2247U/EB2142W/EB2042/EB990U/EB980W/EB970/EB109W/EB108
/EB107):
• Make sure the microphone is securely connected to the projector.
• If you connect a condenser microphone with plug-in power support, select
On as the Plug-in Power setting in the projector's Extended menu.
s Extended > A/V Settings > Plug-in Power
• Adjust the Mic Input Level setting as necessary in the projector's Settings
menu.
gg Related Links
• "Projector Feature Settings - Settings Menu" p.129
• "Projector Setup Settings - Extended Menu" p.131
Solutions When Image File Names are not Displayed
Correctly in PC Free
If any file names are longer than the display area or include unsupported
symbols, the file names are shortened or changed in PC Free. Shorten or
change the file name.
175


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