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Problem Action
Toner smears or print comes off.
The output has stain on the back side.
The print media surface may be uneven. Try changing the Paper Type setting in the
print driver. For example, change the Plain to Lightweight Cardstock.
1. On the Paper/Output tab in Printing Preferences of the print driver, change the
Paper Type setting.
Verify that the correct print media is being used.
If not, use the print media recommended for the printer.
See Also:
“Usable Print Media” on page 27
Adjust the temperature of the fusing unit.
1. Launch the Printer Setting Utility, and click Adjust Fusing Unit on the Printer
Maintenance tab.
2. Adjust the fixing temperature by turning up the value for your printing media.
3. Click Apply New Settings button.
Note:
If the problem continues even though you have taken suggested actions described above, contact the
Epson local representative office or an authorised dealer.
Random Spots/Blurred Images
Problem Action
The printed result has random spots or
is blurred.
Ensure that the toner cartridge is installed correctly.
See Also:
“Installing a Toner Cartridge” on page 85
If you use a non-genuine brand toner cartridge, install a genuine brand toner
cartridge.
Epson AcuLaser M1400 Series User’s Guide
Troubleshooting 71
71


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