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Teknihall support/Teknihall, tel.: 03/485.63.51
envivo@teknihall.be / www.teknihall.be
ENV-1523
18
FAQ
Q: La carte Micro SD est insérée, mais la caméra afche Erreur de la carte.
R: Formater la carte Micro SD et assurez-vous que le système de chiers
sur la carte est FAT32.
R: Vériez que la carte n’est pas verrouillée.
R: La taille maximale de la carte MicroSD est de 128 Go, veuillez insérer
une carte MicroSD plus petite.
Q: La caméra d’action ne se charge pas.
R: Assurez-vous que le câble USB est connecté correctement.
R: Essayez un autre port USB de l’adaptateur PC/USB.
Q: Il manque un accessoire dans le paquet
R: Merci de contacter la ligne d’aide pour l’assistance.
Q: Je n’arrive pas à utiliser l’appareil photo en tant que Webcam
R: Veuillez noter que l’appareil photo ne fonctionnera pas avec tous
les logiciels de webcam, essayez un autre logiciel.
Q: La date / heure est réinitialisée.
R: Si la caméra est complètement vidée, la date / heure est réinitialisée.
R: Si la batterie est retirée, la date / heure est réinitialisée.
Q: Est-il possible d’acheter une batterie supplémentaire?
R: Veuillez appeler le support pour obtenir des informations sur la
façon d’acheter une batterie supplémentaire
18


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