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Appendix A – Troubleshooting
If there are problems with the ENH700EXT, refer to the Troubleshooting section before
contacting EnGenius Technologies Inc.
How do I reset the
ENH700EXT back to factory
defaults?
There are two ways to reset the ENH700EXT. There is both a
hardware method and a software method.
Hardware Method: Press and hold the reset button behind
the hole of the PoE projector for 10 seconds.
Software Method: Refer to Chapter 9.5 (Page 30) on how to
restore back to factory defaults.
What is the default IP address
of the ENH700EXT?
The default IP address of the ENH700EXT is 192.168.1.1 .
I plugged the PoE to the
Ethernet port on the back of
the ENH700EXT, but the unit
isn’t turning on, how come?
You need to connect the Ethernet cable to the PoE injector
and connect the power adaptor to the DCIN port of the PoE
injector. Refer to Chapter 2 (Page 8) on how to properly set
up the ENH700EXT.
When I install the PoE injector
to the ENH700EXT, what kind
of PoE should I use?
The ENH700EXT uses a proprietary PoE injector and is also
workable with standard 802.3af/at-compliant PoE switches.
What if my signal isn’t strong? Ensure that the ENH700EXT is positioned in such a way that
will maximize signal radius. Refer to Chapter 2.1 (Page 8) for
installation considerations.
Why can’t I get a wireless
connection?
Ensure that the encryption set on the client matches the one
set up on the ENH700EXT.
53


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