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Problem Solution
No resistance. Manual controlled products:
1. Check if the plug of the resistance cable is correctly connected, see
chapter ‘assembly.
2. Check lower resistance cable which is connected to the break system.
Power magnetic (motor) controlled products:
1. Check if power cable is plugged-in.
2. Check the computer cable connection.
3. Check motor power connection.
4. Replace the motor.
Electromagnetic controlled products:
1. Check if power cable is plugged-in.
2. Check the computer cable connection.
3. Check the inner power cable to the break system and electronic board.
4. Replace the flywheel or electronic board.
No speed signal. 1. Check the upper cable connections.
2. Check if the speed sensor is in the right position.
3. Replace the speed sensor.
4. Replace the computer.
The upright post shakes. 1. Loose upright post screws.
2. Re-insert screws/washers and tighten screws equally.
The home fitness equipment shakes. 1. Use the rear stabilizer height adjustment to level out any unevenness.
2. Move the equipment to a different place and check if the problem still
persists.
The home fitness equipment creates
abnormal noises.
1. Check the fit of the stabilizer bolts.
2. Check the end caps.
3. Check whether the pedals are assembled correctly or not, see chapter
assembly.
4. Check crank arms, turning discs, cross frames, axis, and bearings
(if applicable).
9


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