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Mechanical Troubleshooting
The repair steps marked in Italic below must be carried out only by a qualified technician. Please contact your point
of sales for further instructions. INTERSPORT declines all responsibility in case of repairs that have been carried out by
unqualified personnel.
Problem Solution
Computer display does not work at all
or partially.
1. Check power supply.
2. Check cable connections.
3. Replace the computer.
Pulse does not work. 1. Clean hand pulse plates.
2. Check cable connections.
3. Check if pulse cable is plugged-into computer.
4. Moisten your palms.
5. Let another person check the pulse function, on a small percentage of
the population the hand pulse is not readable.
6. Replace hand-pulse plates.
7. Replace computer.
What does the POLAR® logo mean? ENERGETICS products that carry this logo can be used with a uncoded
chest belt.
No resistance. Manual controlled products:
1. Check if the plug of the resistance cable is correctly connected, see
chapter ‘assembly.
2. Check lower resistance cable which is connected to the break system.
Power magnetic (motor) controlled products:
1. Check if power cable is plugged-in.
2. Check the computer cable connection.
3. Check motor power connection.
4. Replace the motor.
Electromagnetic controlled products:
1. Check if power cable is plugged-in.
2. Check the computer cable connection.
3. Check the inner power cable to the break system and electronic board.
4. Replace the flywheel or electronic board.
No speed signal. 1. Check the upper cable connections.
2. Check if the speed sensor is in the right position.
3. Replace the speed sensor.
4. Replace the computer.
The upright post shakes. 1. Loose upright post screws.
2. Re-insert screws/washers and tighten screws equally.
Training instructions
Check www.energetics.eu for detailed training instructions.
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