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Trouble
shooting guide
Before calling for service, check the following items. If the problem still persists, contact the place
of purchase or your nearest authorized dealer.
Problem
Cause
Correction
Reference
Upper thread
breaks
1.The machine is not threaded correctly.
1.Rethread the machine.
Page 13
2.The thread tension is too tight.
2.Reduce the thread tension (lower
number).
Page 19
3.The thread is too thick for the needle.
3.Select a larger needle.
Page 22
4.The needle is not inserted correctly.
4.Remove and reinsert the needle (flat
side towards the back).
Page 23
5.The thread is wound around the spool
holder pin.
5.Remove the reel and wind thread onto
reel.
Page 13
6.The needle is damaged.
6.Replace the needle.
Page 23
Lower thread
breaks
1.The bobbin case is not inserted
correctly.
1.Remove and reinsert the bobbin case
and pull on the thread. The thread
should pull easily.
Page 12
2.The bobbin case is threaded wrong.
2.Check both bobbin and bobbin case.
Page 12
Skipped
stitches
1.The needle is not inserted correctly.
1.Remove and reinsert needle(flat side
towards the back).
Page 23
2.The needle is damaged.
2.Insert a new needle.
Page 23
3.The wrong size needle has been used.
3.Choose a needle to suit the thread.
Page 22
4.The foot is not attached correctly.
4.Check and attach correctly.
Page 20
5.The machine is not threaded correctly.
5.Rethread the machine.
Page 13
Needle breaks
1.The needle is damaged.
1.Insert a new needle.
Page 23
2.The needle is not correctly inserted.
2.Insert the needle correctly (flat side
towards the back).
Page 23
3.Wrong needle size for the fabric.
3.Choose a needle to suit the thread and
fabric.
Page 22
4.The wrong foot is attached.
4.Select the correct foot.
Page 73
5.The needle clamp screw is loose.
5.Use the screwdriver to firmly tighten
the screw.
Page 23
6.The presser foot that is used is not
appropriate for the type of stitch that
you wish to sew.
6.Attach the presser foot that is appro-
priate for the type of stitch that you
wish to sew.
Page 73
7.The upper thread tension is too tight.
7.Loosen the upper thread tension.
Page 19
Loose stitches
1.The machine is not correctly threaded.
1.Check the threading.
Page 13
2.The bobbin case is not correctly
threaded.
2.Thread the bobbin case as illustrated.
Page 12
3.Needle/fabric/thread combination is
wrong.
3.The needle size must suit the fabric
and thread.
Page 23
4.Thread tension is wrong.
4.Correct the thread tension.
Page 19
Seam
gather or
pucker
1.The needle is too thick for the fabric.
1.Select a finer needle.
Page 22
2.The stitch length is adjusted wrong.
2.Readjust the stitch length.
Page 27
3.The thread tension is too tight.
3.Loosen the thread tension.
Page 19
77


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