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Troubleshooting guide
Problem
Cause
Correction
Upper thread breaks
1. The machine is not threaded
correctly
2. The thread tension is too tight
3. The thread is too thick for the
needle
4. The needle is not inserted
correctly
5. The thread is round wound the
spool holder pin
6. The needle is damaged
1. Rethread the machine
2. Reduce the thread tension
(lower number)
3. Select a larger needle
4. Remove and reinsert the
needle (flat side towards the
back)
5. Remove the reel and wind
thread onto reel
6. Replace the needle
Lower thread breaks
1. The bobbin case is not inserted
correctly
2. The bobbin case is threaded
wrongly 3 .The lower thread tension
is too tight
1. Remove and reinsert the
bobbin case and pull on the
thread. The thread should pull
easily
2 .Check both bobbin and bobbin
case
3. Loosen lower thread tension
as described
Skipped stitches
1. The needle is not inserted
correctly
2. The needle is damaged
3. The wrong size needle has been
used
4. The foot is not attached correctly
1. Remove and reinsert needle
(flat side towards the back)
2. Insert a new needle
3. Choose a needle to suit the
thread and fabric
4. Check and attach correctly
Needle breaks
1. The needle is damaged
2 .The needle is not correctly
inserted
3. Wrong needle size for the fabric
4. The wrong foot is attached
1. Insert a new needle
2. Insert the needle correctly (flat
side towards the back)
3. Choose a needle to suit the
thread and fabric
4. Select the correct foot
Loose stitches
1. The machine is not correctly
threaded
2. The bobbin case is not correctly
threaded
3. Needle/ fabric/ thread
combination is
wrong
4. Thread tension wrong
1. Check the threading
2. Thread the bobbin case as
illustrated
3. The needle size must suit the
fabric and thread
4. Correct the thread tension
34


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