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TROUBLE SHOOTING
Please check below table for reference once the trouble code appears on the digital display.
Trouble Code
Possible Reasons
E0
No pot/pan on the plate.
Unsuitable pot/pan on the plate.
E1
Supply voltage is too low (less
than 85V).
E2
Supply voltage is too high (more
than 275V).
E3
Plate surface temperature sensor
is not connected well, or short
circuited. Please check it after
one minute.
E4
The heat sensor of radiator (IGBT)
is not connected well, or
short-circuited. Please check it
after one minute.
E5
The temperature of plate surface
is too high (more than 280 ).
E6
The heat sensor of radiator
temperature is over heat (more
than 105 ).
TECHNICAL DATA
Operating voltage: 230V ~ 50Hz
Power consumption: 2000W
GUARANTEE AND CUSTOMER SERVICE
Before delivery our devices are subjected to rigorous quality control. If, despite all care, damage has
occurred during production or transportation, please return the device to your dealer. In addition to
statutory legal rights, the purchaser has an option to claim under the terms of the following guarantee:
For the purchased device we provide 2 years guarantee, commencing from the day of sale. If you have a
defective product, you can directly go back to the point of purchase.
Defects which arise due to improper handling of the device and malfunctions due to interventions and
repairs by third parties or the fitting of non-original parts are not covered by this guarantee. Always keep
your receipt, without the receipt you can’t claim any form of warranty. Damage caused by not following the
instruction manual, will lead to a void of warranty, if this results in consequential damages then we will not
be liable. Neither can we hold responsible for material damage or personal injury caused by improper use if
the instruction manual is not properly executed. Damage to accessories does not mean free replacement of
the whole appliance. In such case please contact our service department. Broken glass or breakage of
plastic parts is always subject to a charge. Defects to consumables or parts subjected to wearing, as well as
cleaning, maintenance or the replacement of said parts are not covered by the warranty and are to be paid.
8


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