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35.
TROUBLE SHOOTING
If a fault occurs, first check the points listed below before taking the unit for repair
Symptom
Check/Solution
The device can not be turned on or
turns off suddenly.
Make sure that the AC adapter is well plugged into an AC socket.
Turn the power off and then turn it on again.
Check if the batteries are exhausted.Replace the batteries.
Make sure that the battery is inserted in the correct direction.
Check if the battery is exhausted. Replace the battery.
Direct the remote control directly towards the remote control sensor on the
front of the DVD player.
Remove obstacles between remote control and the remote control sensor.
The batteries are inserted, but the
device can not be turned on or turns
off suddenly.
The remote control does not work.
No picture and sound
Make sure that the A/V cable is connected correctly.
Make sure that the disk is a DVD (regional code 1 or all), DVD-RW,
VIDEO CD or AUDIO CD.
Check if the disk is scratched or dirty.
Make sure that the labeled side of the CD is showing upwards.
The lens of the DVD player can be dirty. Contact the customer service
center for a lens cleaning.
Make sure that the TV channel is adjusted to VIDEO or AV if using a TV set.
Check if the batteries were inserted in the correct direction and the mains
cable is connected.
No picture
Make sure that the LCD is turned on.
No sound
Check the volume setting. If the volume control is set on MIN, increase the
volume level.
Check if the headphones are plugged into the headphone jack.
The speakers cannot be used together with the headphones.
Distorted video or sound
The CD is scratched or bent.
CLEANING AND CARE
Cleaning of the TFT display
• Turn the player off and wipe the display with a soft cloth.
Cleaning of the housing
• Use a soft and dry cloth. If the surfaces are extremely dirty, use a soft cloth, which is dampened lightly with a
mild washing solution.
• Do not use strong solvents, as alcohol, gasoline or solvents, since these can damage the surface of the
player.
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