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Troubleshooting
The troubleshooting table lists some possible causes and solutions. Please
contact your original retailer or nearest service center if the below solutions
cannot solve your problem.
Symptom
Possible Cause
Recommendation
LED indicator not
displaying
No battery is inserted or
battery is flat
Check if 3 batteries are
inserted properly
Failure
Send the unit to the service
center and do not open it
The LEDs on the keypad
are operating properly, but
the keypad cannot arm or
disarm the system.
Check if the keypad has
completed binding with
Gateway .
Proceed with “Manual
binding”
Distance out of
operating range
Change the mounting
location closer to the
gateway.
Reset to factory default
Resetting the keypad to factory default settings will remove all binding with
Homesys and resets the administrator PIN code to factory default.
To reset to factory default:
1.
Remove the batteries.
2.
Set the Jumper link J1 to Off position as shown below:
3.
Refit the batteries. The Keypad numbers 0-9 will flash three times.
4.
Set the Jumper link J1 back to the ON position as shown above.
Specifications
Battery Type
AA 1.5V Alkaline battery x 3
Operating Frequency
868MHz
** Specifications are subject to change and improvement without notice.
OFF position
ON position
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