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Solución de daños
CODIGO ERROR DESCRIPCIÓN POSIBLES CAUSAS REMOCIÓN ERROR
CODIGO DEL ERROR DESCRIPCIÓN POSIBLES CAUSAS REMOCIÓN ERROR
ER03 – la placa de
cocción se apaga
después de 10
segundos y emite un
señal acústica
permanente
Presión permanente en la zona
controles
Agua o utensilios de
cocina sobre la zona
controles
Limpiar la zona de
controles
ER40
el voltaje de la red está
causando un
sobrecalentamiento
El voltaje secundario de
la red es demasiado
bajo
Desconectar la placa
de la red y verificar la
conexión
ER47
La comunicación con la red
eléctrica es defectuosa (el panel
de controles se desactiva- las
zonas de cocción no responden
más)
El cable de alimentación
no ha sido conectado
correctamente o es
defectuoso
Desconectar la placa
de la red y verificar la
conexión
U400
La conexión de la placa no es
del voltaje correcto (conexión
incorrecta/ sobrecarga)
Se detecta un voltaje
diferente a aquel de la
conexión
Desconectar la placa
de la red y verificar la
conexión
ER21 - E/2
La zona controles se apaga
debido a temperatura demasiado
elevada
La temperatura interna
de las partes
electrónicas es
demasiado alta
Esperar a que la placa
se enfríe antes de
utilizarla de nuevo
ER20,ER22,ER31,ER36
E/4, E/5, E/6,E/8,E/9
E/A
Llamar al servicio de asistencia técnica y comunicar el código del error
Servicio de asistencia
Antes de contactar al Servicio de Asistencia
1. Comprobar que no se puede resolver el problema por sí
mismo de acuerdo con los puntos descritos en "Solución de
daños".
2. Apagar y volver a encender el aparato para comprobar que
el problema persiste.
Si después de los controles anteriores el problema
persiste, contactar el Servicio de Asistencia más cercano.
72


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