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INSTRUCTIEHANDLEIDING
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Problemen oplossen:
1 - De “Element4 – Electric fires” app wordt niet gekoppeld aan uw product
Zorg ervoor dat de stroomschakelaar op “on” staat — en probeert u opnieuw te koppelen.
Zorg ervoor dat uw smartphone of tablet binnen bereik van de haard is.
Neem hiervoor als vuistregel dat u binnen 1 meter van de haard staat.
Na het koppelen kunt u op grotere afstand de haard bedienen.
Zorg ervoor dat bluetooth én locatie zijn ingeschakeld.
Wanneer de haard niet gevonden wordt in de app, kunt u het ook via uw bluetooth-instellingen proberen.
2 - Zeven dagen programma activeert niet
Zorg ervoor dat de “Week”-knop opgelicht is en de “timings” correct zijn ingesteld.
3 - De haard is niet te bedienen met de app.
Zorg ervoor dat de haard altijd op dezelfde manier wordt opgestart als dat deze is uitgezet.
Bij het uitzetten met de app staat de haard wellicht nog op stand-by stand.
Verwijder de haard uit het overzicht en maak opnieuw connectie.
Verwijderen eventueel de app volledig van uw telefoon en download deze opnieuw.
Als u voor andere problemen komt te staan met uw Element4 product dan kunt u altijd contact opnemen via info@element4.nl.
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