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something not working electrolux 27
Malfunction Possible cause Solution
The machine does not
empty and/or does not spin:
The drain hose is squashed
or kinked. E20
The drain pump is clogged.
E20
The the option or
has been selected.
The laundry is not evenly
distributed in the drum.
Check the drain hose
connection.
Clean the drain pump.
Select the programme or
.
Redistribute the laundry.
There is water on the floor: Too much detergent or
unsuitable detergent
(creates too much foam)
has been used.
Check whether there are
any leaks from one of the
inlet hose fittings. It is not
always easy to see this as
the water runs down the
hose; check to see if it is
damp.
The drain hose is damaged.
The cap on the emergency
emptying hose has not
been replaced after
cleaning the pump.
Reduce the detergent
quantity or use another one.
Check the water inlet hose
connection.
Change it with a new one.
Put the cap back on the
emergency emptying and
place the latter back in its
seat.
Unsatisfactory washing
results:
Too little detergent or
unsuitable detergent has
been used.
Stubborn stains have not
been treated prior to
washing.
The correct temperature
was not selected.
Excessive laundry load.
Increase the detergent
quantity or use another one.
Use commercial products to
treat the stubborn stains.
Check if you have selected
the correct temperature.
Introduce into the drum less
laundry.
The machine fills then
empties immediately:
The end of the drain hose is
too low.
Refer to relevant paragraph
in “water drainage” section.
132981522.qxd 09/03/2007 14.57 Pagina 27
27


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