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Something not working
70
Problems which you can resolve yourself
Problem
Possible cause
The machine does not start up:
Check that the door is firmly closed.
Check that the machine is plugged in and that
there is power at the socket.
Check that the main fuse has not blown.
Check that the programme selector dial is
positioned correctly and that the start/stop button
has been depressed.
The machine does not fill:
Check that the water tap is open.
Check that water is coming out of the tap.
Check that the inlet hose is not squashed or
kinked.
Check that the filter in the inlet hose is not
blocked.
Check that the door is closed.
The machine does not empty
and/or does not spin:
Check that the drain hose is not squashed or
kinked.
The drain filter is blocked. Clean it.
The anticrease option has been selected.
The wash load is unbalanced.
Redistribute the clothes inside the drum to allow
the machine to spin.
There is water on the floor:
Too much detergent or unsuitable detergent
(creates too much foam) has been used.
Check whether there are any leaks from one of the
inlet hose fittings. It is not always easy to see this
as the water runs down the hose; check to see if it
is damp.
Check that the drain hose is not damaged.
Check that the drain filter has been refitted
correctly after cleaning.
Unsatisfactory washing results
Too little detergent or unsuitable detergent has
been used.
Stubborn stains have not been treated prior to
washing.
The correct temperature was not selected.
The machine fills then empties
immediately
The end of the drain hose is too low. Refer to
relevant paragraph in “water drainage” section.
18


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