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WHAT TO DO IF…
WARNING!
Before troubleshooting, disconnect
the mains plug from the mains
socket.
Only a qualified electrician or com-
petent person must do the trouble-
shooting that is not in this manual.
There are some sounds during nor-
mal use (compressor, refrigerant
circulation).
Problem Possible cause Solution
The appliance does
not operate. The
lamp does not oper-
ate.
The appliance is switched
off.
Switch on the appliance.
The mains plug is not con-
nected to the mains socket
correctly.
Connect the mains plug to
the mains socket correctly.
The appliance has no pow-
er. There is no voltage in
the mains socket.
Connect a different electrical
appliance to the mains sock-
et.
Contact a qualified electri-
cian.
The lamp does not
work.
The lamp is in stand-by. Close and open the door.
The lamp is defective. Refer to "Replacing the
lamp".
The compressor op-
erates continually.
The temperature is not set
correctly.
Set a higher temperature.
The door is not closed cor-
rectly.
Refer to "Closing the door".
The door has been opened
too frequently.
Do not keep the door open
longer than necessary.
The product temperature is
too high.
Let the product temperature
decrease to room tempera-
ture before storage.
The room temperature is
too high.
Decrease the room temper-
ature.
Water flows on the
rear plate of the re-
frigerator.
During the automatic de-
frosting process, frost de-
frosts on the rear plate.
This is correct.
Water flows into the
refrigerator.
The water outlet is clogged. Clean the water outlet.
Products prevent that wa-
ter flows into the water col-
lector.
Make sure that products do
not touch the rear plate.
Water flows on the
ground.
There is too much water in
the air deflector.
Clean the air deflector.
12
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