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Problem Possible cause Remedy
There is no good perform‐
ance of the cleaning proce‐
dure.
The initial oven cavity tem‐
perature of the steam
cleaning function was too
high.
Repeat the cycle. Run the
cycle when the appliance
is cold.
There is no good perform‐
ance of the cleaning proce‐
dure.
You did not remove the
side grids before the start
of the cleaning procedure.
They can transfer heat to
the walls and decrease the
performance.
Remove the side grids
from the appliance and re‐
peat the function.
There is no good perform‐
ance of the cleaning proce‐
dure.
You did not remove the ac‐
cessories from the appli‐
ance before the start of the
cleaning procedure. They
can compromise the steam
cycle and decrease the
performance.
Remove the accessories
from the appliance and re‐
peat the function.
13.2 Service data
If you cannot find a solution to the
problem yourself, contact your dealer or
an Authorised Service Centre.
The necessary data for the service
centre is on the rating plate. The rating
plate is on the front frame of the
appliance cavity. Do not remove the
rating plate from the appliance cavity.
We recommend that you write the data here:
Model (MOD.) .........................................
Product number (PNC) .........................................
Serial number (S.N.) .........................................
14. ENERGY EFFICIENCY
14.1 Product Fiche and information according to EU 65-66/2014
Supplier's name Electrolux
Model identification EOB9851ZOZ
Energy Efficiency Index 81.2
Energy efficiency class A+
Energy consumption with a standard load, con‐
ventional mode
0.89 kWh/cycle
ENGLISH 63
63


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