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8.1 What to do if...
Problem Possible cause Solution
The appliance does not
operate.
The appliance is switch‐
ed off.
Switch on the appliance.
The mains plug is not
connected to the mains
socket correctly.
Connect the mains plug to
the mains socket correctly.
There is no voltage in the
mains socket.
Connect a different electrical
appliance to the mains sock‐
et. Contact a qualified elec‐
trician.
The appliance is noisy. The appliance is not sup‐
ported properly.
Check if the appliance
stands stable.
Audible or visual alarm is
on.
The cabinet has been re‐
cently switched on or the
temperature is still too
high.
Refer to "Door open alarm"or
"High temperature alarm".
The temperature in the
appliance is too high.
Refer to "Door open alarm"or
"High temperature alarm".
The door is left open. Close the door.
The temperature in the
appliance is too high.
Contact a qualified electri‐
cian or contact the nearest
Authorised Service Centre.
A square symbol is shown
instead of numbers on the
Temperature Display.
Temperature sensor
problem.
Contact the nearest Author‐
ised Service Centre (the
cooling system will continue
to keep food products cold,
but temperature adjustment
will not be possible).
The lamp does not work. The lamp is in stand-by. Close and open the door.
The lamp does not work. The lamp is defective. Contact the nearest Author‐
ised Service Centre.
The compressor operates
continually.
Temperature is set incor‐
rectly.
Refer to "Operation".
Many food products were
put in at the same time.
Wait some hours and then
check the temperature
again.
The room temperature is
too high.
Refer to climate class chart
on the rating plate.
Food products placed in
the appliance were too
warm.
Allow food products to cool
to room temperature before
storing.
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