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What to do if
If you are unable to remedy the problem by fol-
lowing the above suggestions, please contact
your dealer or the Customer Care Department.
1 Warning! Repairs to the appliance are only to
be carried out by qualified service engineers.
Considerable danger to the user may result
from improper repairs.
3 If the appliance has been wrongly operated,
the visit from the customer service technician
or dealer may not take place free of charge,
even during the warranty period.
Problem Possible cause Remedy
The cooking zones are not func-
tioning.
The desired heat setting is not set. Set the heat setting.
The fuse in the house’s electrical
wiring (fuse box) has been tripped.
Check the fuse.
If the fuses trip a number of times,
please call an authorised electri-
cian.
The residual heat indicator is not
displaying anything
The cooking zone was only on for a
short time and is therefore not hot
If the cooking zone is supposed to
be hot, call the Customer Service
Department.
The outside rings cannot be
switched on.
The inner ring is not switched on. Switch on the inner ring.
8


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