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What to do if …
Troubleshooting by your-
self
If, during operation, the error code (E plus number or
letter) appears on the multi-display: Switch the ma-
chine off and on again. Reset programme. Press the
START/PAUSE button
If the error is still displayed, please inform our after-
sales service and quote the error code.
Problem Possible cause Remedy
Dryer does not work.
Mains plug is not plugged in or fuse
is not working correctly.
Plug in at mains socket. Check fuse in
fuse box (domestic installation).
Loading door is open. Close loading door.
Base door is open. Close base door.
Have you pressed the START/
PAUSE button?
Press the START/PAUSE button again.
Drying results unsatisfactory.
Wrong programme selected.
Select a different programme the next
time you dry (see “Overview of pro-
grammes” section).
Lint filter clogged. Clean lint filter.
Heat exchanger clogged with lint. Clean heat exchanger.
Incorrect volume of laundry.
Observe recommended loading vol-
umes.
Ventilation slots in base area cov-
ered up.
Uncover ventilation slots in base area.
Residue on inside surface of drum or
drum ribs.
Clean inside surface of drum and drum
ribs.
Make an adjustment using the INTEN-
SITY (RESTFEUCHTE) function (see
chapter ”Drying, Selecting additional
functions”).
Loading door does not open
with DOOR button.
Mains plug disconnected. Plug in at mains socket.
Programme selector in OFF (AUS)
position.
Set programme. Loading door can be
opened at any time by exerting pres-
sure on the door.
Loading door does not close.
Fine strainer not in place and/or
large mesh filter not locked in place.
Install fine strainer and/or snap large
mesh filter into place.
When a button is pressed,
Err appears in the multi-dis-
play.
Washing protection. After the start of
the programme, the option can no
longer be set.
Turn the programme knob to OFF
(AUS). Set the programme again.
Drum light does not work.
Programme selector in OFF (AUS)
position.
Turn programme selector to LIGHT (BE-
LEUCHTUNG) or to any programme.
Defective light bulb. Replace light bulb (see next section).
PROGRAMME TIME
(LAUFZEIT) display changes
erratically or stays unchanged
for a long time.
Programme time is corrected auto-
matically depending on type and
volume of laundry and level of
dampness.
Automatic process; this is not a ma-
chine fault.
18


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