Manual Electrolux-arthur martin ade 57160 w (page 30 of 33) (French)

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electrolux

service-cclientèle

Service clientéle

Electrolux Home Products France S.A.S.

au capital de 67 500 000 € - 552 042 285

RCS SENLIS

ELECTROLUX ARTHUR MARTIN

Pour tenir nos engagements, nous

écoutons les Consommateurs

Info Conso Electrolux est le lien pri-

vilégié entre la marque et ses

Consommateurs. Il assure en perma-

nence une double mission : satisfaire

au mieux vos exigences et tirer parti

de cette proximité pour améliorer

sans cesse les produits que nous

vous proposons.

AVANT L'ACHAT

Toute une équipe répond avec clarté

et précision a vos sollicitations

concernant l'éventail de nos gammes

de produits et vous apporte des infos

pour vous aider dans votre choix en

fonction de vos propres besoins.

APRES L'ACHAT

Exprimez-vous sur la perception que

vous avez de nos produits et votre

satisfaction a l'usage. Mais interrogez

aussi nos spécialistes sur l'utilisation

et l'entretien de vos appareils. C'est

alors que notre mission prend tout

son sens. Ecouter, comprendre, agir :

trois temps essentiels pour tenir l'en-

gagement de la marque dans le plus

grand respect du Consommateur.

A bientôt !

Dans le souci d'une amélioration

constante de nos produits, nous nous

réservons le droit d'apporter a leurs

caractéristiques toutes modifications

liées a l'évolution technique (décret

du 24.03.78).

I S O 9 0 0 1

VERSION 2000

BP 50142 - 60307 SENLIS

CEDEX

Tél. : 08 90 71 03 44 (0,15€

TTC/mn)

Fax : 03 44 62 21 54

e-mail : info.conso@elec-

trolux.fr

Permanence téléphonique

du lundi au vendredi

Pour toute question technique :

Centre Contact Consommateurs

BP 20139 - 60307 SENLIS CEDEX

Tél. : 08 92 68 24 33 (0,34€ TTC/mn)

Fax : 03 44 62 26 53

e-mail : ehp.consommateur@elec-

trolux.fr

Permanence téléphonique du lundi

au vendredi

125986371.qxp 2007-01-24 10:51 Page 30

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Electrolux-arthur martin ade 57160 w Manual

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