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MESSAGE PROBLEM SOLUTION
AL4 extractor failure displays when the logic board is not detecting
the right fumes fan speed Contact the technician.
AL5 failed ignition displays when ignition times out
unsuccessfully
There are two possibilities:
NO ame:
Check that the grate is seated properly
and is clean.
Check that there are pellets in the tank
and grate.
Use a piece of solid para n to light the
stove (contact the technician rst).
Flame present:
Contact the technician.
AL6 lack of pellets
displays when the thermocouple detects a
fume temperature lower than the set value
and interprets this as the absence of ame
Check that there are pellets in the tank.
Check that the water temperature has
not increased due to the closure of a
valve (call a technician).
Contact the technician.
AL7 thermal safety Switching OFF due to excessive overheating
of the product • see AL3.
AL8 depressurisation
lacking
displays when the combustion air intake is
below the set level
Check that the combustion chamber
door is closed.
Check that the boiler stove, exhaust
and combustion air ducts are clean.
AL9 water probe
this intervenes when the logic board detects
that the water temperature probe is broken
or disconnected
Contact the technician.
ALA hot water this intervenes when the water temperature
in the boiler stove goes above 90°
Check the plumbing system.
Check for air in the circuit.
Check the circuit valves/cocks.
Check that the boiler stove is clean.
Contact the technician.
TROUBLESHOOTING
38


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