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Condiciones de garantía
La empresa iSC GmbH o la tienda especializada competente garantiza la reparación de los fallos o el
cambio del aparato de acuerdo con la siguiente tabla, sin que por ello se vean afectados los derechos
legales a prestación de garantía.
Categoría Ejemplo Prestación de garantía
Fallos de material o de diseño 24 meses
Piezas de desgaste* Filtro previo, cartucho de ltro 6 meses
Material de consumo/
Piezas de consumo*
Garantía sólo en caso de noti-
cación inmediata del defecto
(24h después de la compra /
fecha del recibo de compra)
Falta de piezas 5 días laborales
*¡no tiene por qué estar incluido en el volumen de entrega!
En lo que se re ere a piezas de desgaste, material de consumo y falta de piezas, la empresa iSC
GmbH o la tienda especializada competente garantiza una reparación del fallo o una sustitución del
producto, únicamente si el defecto se indica en un plazo de 24h (material de consumo), 5 días laborales
(piezas que faltan) o 6 meses (piezas de desgaste) tras la compra y se justi ca la fecha de compra me-
diante el recibo de compra.
En caso de daños de material o diseño dentro del período de garantía, envíenos el aparato con la tarje-
ta que lo acompaña completamente cumplimentada. Es importante indicar una descripción exacta del
fallo.
Para ello, es preciso responder a las siguientes preguntas:
¿Ha funcionado el aparato en algún momento o estaba defectuoso desde el principio?
¿Le ha llamado algo la atención antes de surgir el fallo (indicio antes del fallo)?
¿Qué fallo de funcionamiento le parece que presenta el aparato (indicio principal)?
Describa ese fallo en el funcionamiento.
Anl_GE_AW_5537_E_SPK2.indb 56Anl_GE_AW_5537_E_SPK2.indb 56 05.11.13 10:0705.11.13 10:07
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