CLEANING
• Before cleaning, unplug and wait for the appliance and the plates to cool down.
• Wipe the outside with only a slightly moistened cloth ensuring that no moisture, oil or
grease enters the cooling slots.
• To clean the plates you can let them in the appliance or remove them from the
appliance (therefore press on the release button (4) near the handle and remove them). If
you let them in the appliance, wipe the plates with a damp cloth or towel. If you remove
them from the appliance, you can wash them under running water. Dry them afterwards.
Never place the plates into the dishwasher.
• Do not clean the inside or outside with any abrasive scouring pad or steel wool as this will
damage the finish.
•
Do not immerse in water or any other liquid.
GUARANTEE
Our products are covered by a guarantee of 2 years from date of purchase.
This guarantee which covers all material and manufacturing defects. No guarantee claims will
be accepted for broken accessories, defects resulting from inappropriate use, excessive wear
due to intensive use, wrong use due to the non-observance of the instruction manual, or failure
to descale where appropriate or otherwise clean/maintain your item in line with the instructions
and good practice. No guarantee claims will be accepted if the appliance has been
modified or if some attempts have been made to repair the appliance. In such case, the
vendor cannot be held responsible in case of accidents.
In the event of claim, in the first instance, please contact your vendor and return him your
complete appliance in its original packaging together with the receipt/guarantee card. The
guarantee will only be valid if the date of purchase and signature of the vendor is clearly
indicated on the guarantee card or if a copy of the receipt is sent with the appliance that
needs repair.
Or send the appliance well packed and freight prepaid to our customer service with a short
description of the default in capital letters with the mention "Repair under guarantee" together
with the guarantee card or receipt.
In case of a defective accessory, the complete appliance will not be exchanged, but only the
accessory will be sent free of charge. In such case, do not return the complete appliance but
only order the accessory! In case of glass damages, glass spare parts will be charged.
Pieces undergoing wear and tear (e.g.. Motor brushes, dough hooks, driving belts, spare
remote controls, spare toothbrushes, lighting, etc.) as well as cleaning and maintenance or the
exchange of worn out pieces are not covered by the guarantee and will thus be charged!
After the guarantee period
Repairs after the guarantee period can be performed at a charge by a competent qualified
technician or a repair service.
