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110
is extremely hot.
during frequent use. If you can safely place your
hand on the wireless extender, the temperature of
the device is at a normal level.
b. If you smell burning or see smoke coming from
wireless extender then disconnect the extender
immediately, as far as it is safely possible to do so.
Call your dealer of purchase for help.
My network device
can’t access the
Internet.
a. Ensure that your broadband router is fully
functional.
b. Switch off both your network device and wireless
extender and switch back on again.
c. Ensure that the wireless extender is powered on
(check the power LED).
d. On the browser based configuration interface home
page, check “Status” under “Wireless
Configuration”. It should be “Connected” if it is
“Disconnected” then this means the wireless
extender is not connected to your router/access
point.
My wireless extender
has a poor signal
from my access
point/router.
The best location to place the Wi-Fi extender is one
which is an open space, roughly in the middle
between your router and the Wi-Fi dead zone, and
where the Wi-Fi extender LED displays “Excellent”
signal strength.
a. Keep the extender away from other radio devices
such as microwaves or wireless telephones.
b. Do not put the extender in the corner of a room or
under/nearby metal.
c. It is recommended to plug the extender directly
into a wall socket.
d. Ensure there are as few obstacles as possible
between the extender and the access point/router.
Can I use the same
SSID as my current
gateway router for
my Wi-Fi extender?
Yes, but it is not recommended as it will be difficult to
distinguish between two SSIDs with the same name.
113


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