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IV-3. Troubleshooting
1. Is my EW-7288APC dual-band?
a. No, the EW-7288APC is a 5GHz network device and cannot provide, extend or
bridge 2.4GHz Wi-Fi.
2. Does the EW-7288APC work with a 2.4GHz router?
a. Yes, the EW-7288APC can connect to your 2.4GHz router via Ethernet cable in
access point mode, and provide an additional 5GHz Wi-Fi network. In Wi-Fi
bridge mode, an existing 5GHz router is required.
3. In Wi-Fi Bridge mode, how do I connect to a network which has a
hidden SSID?
a. During iQ Setup, check the box labeled “Connect to hidden SSID” and you can
manually enter a SSID in the “SSID” field as shown below, along with the
relevant encryption information.
SSID
Enter the SSID (network name) of your existing,
hidden network.
Extender device SSID
Enter an SSID for the EW-7288APC or use a
default which consists of your existing router’s
SSID (above) +"_5EX".
Encryption
Select and enter the encryption information for
your existing, hidden network.
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