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17. ADVICE FOR POSSIBLE PROBLEMS
In the event of problems, the product automatically performs the shutdown operation.
The display shows the reason (see below).
17.1. Display messages
MESSAGE
PROBLEM
ACTIONS
A01
An alert is displayed when the combustion air
intake flow rate falls below a preset level
Check that the firebox door is closed
Ensure regular maintenance of the
product (crucible in particular)
Check that the smoke exhaust and
combustion air intake duct are clean.
A02
It is shown if the motherboard does not detect
the correct smoke fan speed
Contact the technician
A03
It is shown if the thermocouple detects a
smoke temperature lower than a set value,
interpreting this as absence of flame
Check that there are sufficient pellets in
the hopper
Check that the water temperature has
not risen due to a valve being closed
(contact technician)
Contact the technician
A04
It is shown if ignition is not successful within
the set time
Distinguish between the following two
cases:
The flame has NOT appeared:
Make sure that the crucible is in the
correct position and check that it is clean
Check for the presence of pellets in the
hopper and in the crucible
Try lighting using a solid ecological
lighter (contact the technician first and
follow the instructions of the lighter
manufacturer with care). The operation
should be considered as a test only,
under the guidance of the technician.
A05
Switch-off due to broken air flow rate sensor
Contact the technician
A06
It is shown if the electronic motherboard
detects that the smoke temperature probe is
broken or disconnected
Contact the technician
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