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ENGLISH
MESSAGE PROBLEM SOLUTION
A01 displays when the combustion
air intake is below the set level.
• Check that the combustion chamber door is closed
• Check the regular maintenance of the product
• Check that smoke discharge and combustion air
ducts are clean.
A02
displays when the circuit board
is not detecting the correct
speed of the fumes fan.
• Contact the technician
A03
displays when the
thermocouple detects a fume
temperature lower than the set
value and interprets this as the
absence of flame.
• Check that there are pellets in the tank
• Contact the technician
A04
displays if ignition does not
occur successfully in the set
time.
There are two possibilities:
NO flame:
• Check that the burning pot is seated properly and clean
• Check that there are pellets in the tank and burning pot
• Try switching it on with a solid ecological igniter (contact
the technician beforehand and follow the instructions of
the igniter supplier very carefully).
The operation must be regarded purely as a trial under the
technician’s guidance.
A05 Shutdown due to air flow rate
sensor breakage. • Contact the technician
A06
Intervenes when the circuit
board detects that the
fume temperature reading
thermocouple is broken or
disconnected.
• Contact the technician
A07
Shutdown due to exceeding
of the maximum smoke
temperature.
• Check the type of pellet (contact the technician if in
doubt)
• contact the technician
A08 Shutdown due to excessive
overheating of the product. • see A07
A09 Shutdown due to gearmotor
failure. • Contact the technician
A10 Switching OFF due to circuit
board overheating. • Contact the technician
A11
Switching OFF due to the
intervention of the safety
pressure switch.
• Ensure the product and flue are clean
• Contact the technician
USER/INSTALLER
TROUBLESHOOTING
