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ENGLISH
9) Problem: Remote control not working
Actions: Move closer to the insert
check the battery and if necessary, replace it.
Synchronisation with automatic search on activation: when you put the batteries into the radio control a
radio channel search phase will start up automatically, and it will subsequently connect to the product de-
tected. So that this occurs correctly, make sure to switch the product on before inserting the batteries in the
radio control, and stay in the vicinity of the antenna in order to achieve radio coverage with certainty.
Synchronisation with automatic search and manual activation - it is possible to launch an automatic search
for a product manually, simply carry out the following operations after having already put the batteries into
the radio control:
- Go close to the product’s antenna and make sure it is connected to the electricity supply.
- With the display switched off (standby) hold the 0/I key down for 10”.
- After 10” a “NETWORK SEARCH” message appears on the display, then release the o/I key, as this means
that the automatic search has been activated.
- Automatic tuning of the radio channel will occur within a few seconds.
10) Problem: FAN BREAKDOWN : problem with one or both of the ambient-air fans
Actions: - Check correct functioning of the fan (DEALER)
- Check the mother board and electrical cables (DEALER)
11) Problem: During ignition, the differential switch trips (DEALER):
Actions: • Check the condition of the ignition coil, the electrical system, and the electrical components.
12) Problem: AIR ENTRY CHECK: This signal appears when – during self-diagnosis performed each time the product
starts up – the depressurisation value measured inside the combustion chamber exceeds the expected value.
Actions: • If the signal appears at every start-up, contact the TAC for having the combustion air intake circuit checked:
it may be obstructed by dust or other foreign bodies.
13) Problem: NO DRAUGHT: This signal appears when – during self-diagnosis performed each time the product starts
up – the depressurisation value measured inside the combustion chamber is below the expected value.
If this signal appears when strong winds are blowing, it may be regarded as normal.
This signal may also appear when the ue, or a point along the fume expulsion circuit, starts clogging up due
to lack of maintenance/cleaning.
Actions: • If the signal appears at every start-up, contact the TAC for having the fume expulsion circuit checked.
NOTA
All signals/warnings remain shown until you intervene on the remote control, by pressing the button .
Do not use the insert before having eliminated the problem.
It is important to tell the Dealer exactly what the panel signals.
After 1000 kg of pellets consumed, the display ashes the wording ‘Mainten.’.
The insert works, but you must call the Dealer out to perform extraordinary maintenance.
If due to the quality of pellets or particularly critical installation, the insert becomes clogged earlier, the message “CALL
SERVICE” will appear. Proceed as per “Mainten.” instructions.
N.B.:
The combustion chambers and smoke ducts connected to the solid-fuel appliances must be cleaned once a year (check if your
country has specic legislation covering this)
.
Failure to regularly check and clean increases the likelihood of a re in the chimney pot.
IMPORTANT!!!
In the case of a re in the insert, in the ue or in the chimney, proceed as follows:
- Disconnect the power supply
- Use a carbon dioxide (CO2) extinguisher
- Call the  re brigade
DO NOT ATTEMPT TO PUT THE FIRE OUT WITH WATER!
After the event, have the appliance checked by an authorised Service Centre and have an authorised technician check the ue.
POSSIBLE TROUBLESHOOTING
27


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