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- 54 -
ENGLISH
POSSIBLE TROUBLESHOOTING
In the event of problems the PELLKAMIN stops automatically and runs the shutdown process and the display shows text
regarding the motivation of the shutdown (see the various alarms below).
Never pull the plug during shutdown on account of malfunction.
Should it block, to restart the insert you will need to allow the turn-off procedure to take place (600 seconds with audible
signal), and then press the button .
Do not turn the stove on again before checking the cause of the malfunction and CLEANING/ EMPTYING the crucible.
INDICATION OF POSSIBLE CAUSES OF MALFUNCTION AND INDICATIONS AND REMEDIES:
1) Segnalazione: Signalling: Veric./extract.: (this trips if the smoke extraction speed sensor detects a fault)
Problem: Shutdown for smoke extraction speed fault detection
Actions: • Check smoke extractor function (devolution sensor connection) and board (DEALER).
• Check smoke channel for dirt
Verify the electrical system and earthing system.
• Check eletronic circuit board (DEALER).
2) Signalling: Stop/Flame: (this trips if the thermocouple detects a smoke temperature lower than the value set, which it
interprets as the absence of ames)
Problem: Turns off due to drop in smoke temperature
- check that there are pellets in the hopper
- too many pellets have suffocated the ame, check pellet quality (DEALER)
- the maximum thermostat has intervened (rare, this only intervenes in the event of excessive smoke
temperature) (DEALER)
3) Signalling: Block_FI/NO Start: (intervenes if a ame fails to appear within a maximum of 15 minutes, or if ignition
temperature is not reached).
Problem: Turns off due to incorrect smoke temperature during ignition
Distinguish either of the following cases:
Flame does NOT appear
Actions: • Check: - combustion chamber position and cleanliness;
- arrival of combustion air in the combustion chamber;
- if the heating element is working (DEALER);
- room temperature (if lower than 3°C use a relighter) and damp.
Try to light with a relighter (see page 52).
Flames appear, but AF appears on the display after Ar
Actions: • Check: (only by the Dealer)
- if the thermocouple is working (DEALER);
- start-up temperature setting in the parameters (DEALER).
- Repeat start up after having emptying the brazier.
4) Signalling: Black Out: (not a defect of the insert).
Problem: Turns off due to lack of electricity
Actions: • Check electricity connection and drops in voltage.
5) Signalling: Fault/RC: (intervenes if the thermo coupling has failed or is disconnected).
Problem: Turns off due to thermo coupling failed or disconnected
Actions: • Check connection of thermo coupling to board: check function in cold test (DEALER).
6) Signalling: smoke °C/high.
Problem: turns off due to exceeding maximum smoke temperature.
Check (only by the Dealer): pellet type, anomaly in smoke extraction, smoke channel blocked,
incorrect installation, gear motor ‘drift’
7) Signalling: Check button
Problem: signals an anomaly on the emergency button
Actions: • check maintenance status of the button and its board connection cable.
8) Signalling: “Battery check”
Problem: The insert does not stop but the error appears on the display.
Actions: • The buffer battery of the control board needs changing (DEALER). Remember that it is a component
subject to wear.
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