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ENGLISH
TROUBLESHOOTING RECOMMENDATIONS
PROBLEM CAUSE SOLUTION
The boiler will not start. 1. No power supply.
2. Faulty fuse.
3. The wood did not ignite.
4. Check the power supply socket.
5. Replace the fuse.
6. Light the wood again.
The re goes out or the
boiler shuts down.
1. Wood has run out.
2. Faulty logic board.
3. Fan broken.
4. Air valves closed.
5. Chimney is blocked.
6. Water is overheating.
7. Air inlet is blocked.
8. Unsuitable wood.
1. Load new wood.
2. Replace the logic board.
3. Replace the fan.
4. Check the rotation motors.
5. Remove obstacles from the chim-
ney.
6. Reactivate the safety thermostat.
7. Remove the obstruction.
8. Change the type of wood.
DISPLAY PROBLEM SOLUTION
Er01 Water thermostat tripping error.
The temperature of the water in the
boiler has exceeded the limit of 90°C.
Check that the circulator is working
properly; check the plumbing system.
Lastly, reactivate the safety thermostat.
Er04 Water overheating error.
Water temperature in the boiler is too
high.
Turn down the boiler thermostat.
Er11 Internal clock error. Replace the battery on the main logic
board.
Er12 Failed ignition error.
The boiler has not reached the ue
gas temperature of 70°C within 40
minutes.
During the ignition phase, check care-
fully to see whether the wood ignites.
Replace the wood if it is unsuitable.
Er13 Accidental shutdown error.
During operation, the boiler shuts
down because the ue gas tempera-
ture has gone below 50°C..
The wood has run out or is unsuitable.
Obstruction in the combustion air pipe.
40


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