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ENGLISH
SHUTDOWN MESSAGES AND THEIR SOLUTIONS:
CLEAN LED ON: the appliance needs cleaning
PELLET LED ON: the appliance needs loading with pellets
BOTH LEDs ON: different kind of alarm and so you need to call the service technician.
The number of flashes on the LED indicates the type of alarm according to the list below.
MESSAGE PROBLEM SOLUTION
CLEAN LED ON Displays when the combustion
air intake is below the set level
•Check that the combustion chamber door is closed
• Check that the stove, exhaust and combustion air
ducts are clean.
2
Displays when the logic board
is not detecting the right fumes
fan speed
Contact the technician
5Shut-down due to failure of the
air flow reading sensor Contact the technician
6
Triggers when the logic board
determines that the fumes
thermocouple is broken or
disconnected
Contact the technician
7Shut-down due to exceeding
maximum fumes temperature.
Check the type of pellet (contact the technician if in-
doubt)
Contact the technician
8Switching OFF due to excessive
overheating of the product. • see 7
9Shut-down due to gearmotor
failure. Contact the technician
10 Switching OFF due to circuit
board overheating. Contact the technician
11 Switching OFF due to the interven-
tion of the safety pressure switch.
Ensure the stove and flue are clean
Contact the technician
12
Room temperature probe failure.
The product is operating in manual
mode.
Contact the technician
TROUBLESHOOTING
USER
22


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