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ENGLISH
If problems occur, the product shuts itself off automatically.
The display will show the reason (see below).
Do not disconnect from the power supply.
To start the appliance up again, allow the shutdown procedure to complete, then press the
ON/OFF button on the remote control or the simplified ignition button.
Before starting the product up again, check the reason for the shutdown and CLEAN the
burning pot.
The product is equipped with a safety valve but, if the burning pot is not cleaned regularly
as explained above, ignition may involve a small detonation. If white smoke forms in the
combustion chamber for a long time, disconnect the mains supply and wait 30 minutes
before opening the door and emptying out the burning pot.
SHUTDOWN MESSAGES AND THEIR SOLUTIONS:
MESSAGE PROBLEM SOLUTION
H01 displays when the combustion
air intake is below the set level
Check that the combustion chamber door is closed
Check that the stove, exhaust and combustion air
ducts are clean.
H02
displays when the logic board
is not detecting the right fumes
fan speed
Contact the technician
H03
displays when the thermocouple
detects a fume temperature
lower than the set value and
interprets this as the absence of
flame
Check that there are pellets in the tank
Contact the technician
H04 displays when ignition times out
unsuccessfully
There are two possibilities:
NO flame:
Check that the burning pot is seated properly and is
clean
Check that there are pellets in the tank and burning
pot
Use a piece of solid paraffin to light the stove (contact
the technician first)
Flame present:
Contact the technician
H05
Shut-down due to failure of the
air flow reading sensor Contact the technician
H06
triggers when the logic board
determines that the fumes
thermocouple is broken or
disconnected
Contact the technician
TROUBLESHOOTING
USER
33


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